Frequently Asked Questions

Everything you might want to know before ordering.

Orders & Delivery

What is BaZi?

BaZi, also called Four Pillars of Destiny, is a traditional Chinese framework that maps the energies of your birth moment through the Five Elements. It is used for self-understanding, timing, and life guidance.

How is this different from Western astrology?

BaZi uses the Chinese solar calendar and the Five Elements instead of planetary positions. It is a different lens — many people use both.

How long does my reading take?

Your PDF is delivered within 24 hours of your payment being confirmed, usually much sooner.

Privacy & Refunds

What do I need to provide?

Your date of birth, time of birth and place of birth — entered once at checkout. If your birth time is unknown, select “Unknown”; the chart is still meaningful, and the report states which parts are less certain. For compatibility readings, both partners' details.

Is this a religion?

No. BaZi is a traditional cultural framework offered here for entertainment, education, and self-reflection.

Can I get a refund?

If your reading hasn't been delivered yet, yes. After delivery we offer one free revision within 7 days: for the Natal and Compatibility readings this clarifies or expands a section of the report you received, while the Complete Year Bundle also allows related follow-up questions about the same chart. Anything beyond that can be answered for an additional fee. See our refund policy.

Reading Content

Who writes my reading?

An independent BaZi practitioner — a real person, not software. Every report is reviewed before it reaches you.

Will my birth data stay private?

Yes. Your birth details are used only to prepare your reading, kept for 7 days after delivery to support the free revision, and then deleted. We never sell your data.

Do you do live or voice readings?

We deliver written PDF reports only — no live sessions, no voice readings. This keeps quality high and delivery fast.

How do I pay?

Checkout will be a secure hosted page by credit or debit card, with prices settled in EUR. It is not open yet — online payment is temporarily unavailable while we move to a new payment provider; prices and delivery times are unchanged.

Checkout is not open yet — online payment is temporarily unavailable. Prices, delivery times and the one free revision are unchanged.